Q: What exactly does web site migration mean and what does it involve?
A: The web site migration service offered by Activate Web Hosting is totally free of charge and consists of transferring all your files, databases and e–mails from your present provider to your new hosting account with us. We will also revise all the configuration settings required for your web sites to be fully functional on our cutting–edge cloud hosting platform.Our techs are completely capable of moving any sort of web site. With years of practical experience in this field, they are experts in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–made application with lots of custom libraries is as easy as moving a plain WordPress weblog.
Q: Just how long will it take for my web site to be transferred over to your platform?
A: There are lots of aspects to bear in mind – the total number of files, the size of the database, the complexity of the website itself and the present workload of our web site migration experts, etc. Nonetheless, we do our best to carry out all web site migrations in a 48–hour period. Smaller sites are transferred much faster – usually in less than 24 hours.
Q: My privacy concerns me. What info do you require?
A: We don’t request any sensitive data. We will require, though, the login information for your current web hosting account and the name of the website that you wish to move.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my site?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. Once the transfer is done, we will make sure that everything is working properly and that the integrity of your content is not jeopardized prior to notifying you that the migration is complete. After that, we will instruct you how to move the domain over to your web hosting account with us and how to edit the DNS settings.
Q: Will my old web hosting provider learn that I’m leaving them?
A: No. We will never contact your hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Does it matter what platform my current provider is using?
A: We can transfer your site from any web hosting provider or any Linux–based web hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.