Customer Support Channels
A 1–hour Response Guarantee
Providing top quality support on–time is our high priority, so we backup each Linux cloud plans plan with a 1–hour ticket reply guarantee. Once you send a ticket or post an email, our client tech support crew will do all they could do to give the most adequate resolution for your case and to offer advice in due time.
A Top–quality Support Service
Our tech support service is delivered by a crew of knowledgeable technicians that are prepared to react to your issue promptly. You’ll be able to get hold of the technical support staff by opening a help and support ticket from your Site Control Panel or by submitting us an e–mail message. On working days, you may as well call us on the telephone or take advantage of the online chat option.
An Intuitive Help Section
Activate Web Hosting has built–in a broad information base into the Control Panel so you’re able to get very helpful step by step recommendations whenever you want. Each section of the Control Panel possesses its own contextual guide area offering a variety of how–to articles. We have also organized videos to give you a far better visual representation of how to perform any given task.