1 hour ticket response
We are specialized in supplying a fast and appropriate solution to each ticket submitted by a user. Our seasoned support team representatives will review your problem and will think of the best option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, the average trouble ticket response time has proven to be twenty minutes.
A Premium Customer Care Service
Our support staff representatives have substantial experience in the Linux cloud plans field and are qualified enough to find a quick answer to your problem. If, however, the problem at hand is not within the competence of a support technician, the ticket will be forwarded to a programmer or admin for additional investigation.
An Intuitive Help Section
In the Site Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. section, see more tips in the web hosting account administration articles or check the educational video tutorials.