Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the common reasons to get a hosting server of your own is that you shall have 100 % control over the software environment and you can install anything you would like. This will permit you to run apps which need certain software to be present on the machine, which is not possible with a shared Internet hosting server where you are able to install software just inside the account, but not on a root level. In case you are not very acquainted with this sort of matters, nonetheless, you might experience difficulties due to the fact that managing a server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, thus our admins will be able to deal with various tasks that should be performed or can resolve various issues that you may experience.
Installation and Troubleshooting in VPS Servers
You can add the upgrade with several clicks whenever you need it and irrespective of the VPS servers
plan that you have chosen. This can be done either during the order procedure in case you think that you will require help from the very beginning or at a later time from the VPS billing CP in case you have issues with any app on the server. Our skilled admins can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you could use it whenever you want. The vast majority of tasks take less than that, so the remaining time shall be available for the future and you will be able to see it inside the billing Control Panel constantly. You are able to use the upgrade as a standalone service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
In the event that you need our upgrade for any reason, you can add it to your dedicated server
with several mouse clicks through your billing CP or if you will need some custom work on the server as soon as it is set up, you can acquire the upgrade during the signup process and tell us what do you require to be performed, so everything shall be ready once your server is working. 60 minutes of custom work are added to your account every time you acquire the upgrade, so you can employ this service as often as you need. If some task needs less time to be performed, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you focus on developing and promoting your Internet sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to complete all of tasks which you require.